Proactive Services With 24-Hour Support

 

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Managed IT Services

Bringing best-in-class managed IT services to small and midsized companies in the NYC and Long Island areas.

How Do You Handle Your IT?

Regardless of your daily business processes and long-term objectives, you need to be working with technology that makes sense for what you want to accomplish. Whether it’s updating your cybersecurity and protecting your data, managing financial information, or anything in between, you need a solution that keeps all your bases covered. It doesn’t matter if you’re a small business, large corporation, or somewhere in the middle; managed IT services can provide the relief you’re looking for, and the freedom you need to focus on more relevant issues for your business. A dedicated MSP can help mitigate issues you didn’t even see coming. At Hi-Tek, we provide quality technology services that are tailored to your specific needs, including:

For a flat monthly fee, Hi-Tek provides comprehensive managed IT support services. We’ll help you develop a managed support plan that actively develops your IT strategy. Personalized service shouldn’t be something you have to pay extra for—at Hi-Tek, we always deliver support based on what you actually need.

Get the services of a fully-staffed IT department at a fraction of the cost.

Our team will manage all aspects of your business’s IT.

Choosing Our Team For Your Managed IT Services

An entire IT department at a fraction of the cost – Where a fully staffed IT department that covers all your needs is an expensive burden for small and medium-sized businesses, our complete managed IT support services are available at a flat, monthly fee. We also provide staff augmentation services to help your existing team with consultative service offerings.

Proactive services and support – Many managed IT providers only react to network issues, but our team will proactively monitor your network components and prevent costly network outages and other problems before they happen. With our flat-fee structure, it is in our best interest to mitigate your risk, detect issues, alert you to potential issues in real-time, and act before they disrupt your business.

24-7 customer support and network monitoring – Our managed desktop support services include everything you need. We are always available either through our web portal, by phone, or from the services of an on-site engineer. Our concierge-style, personal customer service is just another of the many aspects that separate us from the competition. Your issue is handled quickly by a trained IT technician, not a call center employee.

Cloud Solutions – You may have heard a lot about cloud computing, but are you sure you know what it means for you business? We will work with you to find the right cloud environment for your business, whether that means virtual desktops, virtual servers, or other applications and services.

Business Continuity Planning – It is critical that your business prepares for the inevitable cyberattacks it faces. While our cybersecurity services include monitoring your network and actively defends against these threats, there is always the possibility that you will face an attack. Rather than being subject to the demands of hackers, we will ensure your system is backed up in a secure location and easily restorable so your team won’t face extended downtime. This same principle applies for natural disasters and extreme weather that can affect the Long Island and New York City areas.

A wide range of services – Our managed IT services can be customized to accommodate your additional needs and help your IT grow with your business. As your provider, we can help you plan and develop your IT whether you want to expand your network servers, explore the use of cloud computing, or help with opening new locations or acquiring new businesses. Because we will have intimate knowledge of your business and IT infrastructure, we will be well-equipped to help you strategize on the best projects and meet your requirements, even if that means acting as an IT consultant to find the best provider for your needs.

IT Support Long Island and New York City Businesses Can Depend On

Located in Syosset, NY, our team is in the perfect location to handle all of your NYC & Long Island IT support needs! We are proud to work with small to mid-sized businesses as well as large corporations to enhance their IT infrastructure and ensure their ongoing technological success. Since our founding in 1982, we have stayed true to the core values we created to ensure our clients always receive superior service.

If you need managed IT services in the Long Island area, give our team of professionals a call. We can give you the peace of mind to concentrate on your business, not the health of your IT.