Infrastructure

Structured Cabling Services

How many cables and wires currently support your network traffic and data storage? What type of network cable structure do they have? If you’re not sure of the answers to these questions, out structured cabling services will help you organize your cables and wires to improve your overall network management. Our technicians use cable management tools to make sure your structured cable infrastructure is installed correctly and operates properly.

Whether you have Cat5, Cat6, or fiber optic cabling, our custom cable solutions can detangle and improve your network infrastructure. These solutions and services include VoIP system hard wiring, data transfer testing services, emergency repairs and restoration, and cable duct placement. 

IT Procurement Services

What is IT procurement? Put simply, it’s when someone acquires a specific source of software or hardware. However, the actual procurement process is quite complicated because an IT company must not only obtain the hardware or software, but also replicate the services and solutions that they provide. At Hi-Tek Data, we employ top-quality procurement leaders and project management consultants who will be able to select the right hardware and software for your specific IT needs and goals. Whatever IT equipment you need, we will procure it for you.

Though acquiring equipment is an important part of procurement, it’s not the only part. The certified technicians and engineers on our procurement team can also proactively repair any equipment or device. Bring any malfunctioning device to our data center, and our team members will fix it for you within a reasonable timeframe.

Computer and Printer Repair Services

Managing your systems means more than maintaining your network and cloud computing solutions. You have to ensure your hardware runs well, too. If you need computer and printer repair, Hi-Tek Data has the services to help you. 

With our computer repair services, we can perform onsite repairs, or you can bring your hardware to us for an assessment. We will provide you with comprehensive diagnostic services and quick turnaround times so your computers and other hardware can run properly again without creating downtime or disrupting the services you offer your customers. Our computer repair services are here to keep your IT infrastructure operating smoothly.

Our printer repair services from our experienced staff include walk-in support with timely turnaround as well as onsite support for mission-critical repairs. We are an authorized HP service provider, and we also have experience working with printers and hardware from major brands such as Brother and Lexmark. Whatever your computer, printer, and hardware needs are, we’ll be sure to meet them and get your IT infrastructure back on track.

Managed Print Services

Our managed print services (MPS) cover all your printers, copiers, fax machines, and scanners. These services allow you to access routine printer system maintenance from our certified technicians along with a surplus supply of toner cartridges. Our MPS solutions will help you keep your printer system running smoothly, so you don’t have to deal with a lack of ink, paper jams, or more serious printer problems.

Additionally, our MPS solutions can help you select and install a new printer system if and when you need one. We’ll evaluate your printer needs and select a system that meets them. Then we will install an agent on your printer system that monitors its performance and detects any issues. Finally, we’ll review your printer usage every month or every quarter and examine what your system needs based on those periodic results.

We understand that managing a printer system can be a hassle for many office workers—that’s why we offer this service. We use our knowledge and expertise to take care of your printer system so you can use it when you need it and get back to focusing on running your business.